Delivery information

We manufacture all products on order basis. Please allow approximately 2-3 weeks for your order to be produced after you place your order and it has been paid.

Once your order is complete and ready to leave the factory we will notify you by email, together with details of how to track your delivery.

Mostly we work with Itella, DPD. We use other courier companies as well depending on your location for the best service to you.

Shipping for EU Residents

Most shipments are delivered to your door within 7 business days. Shipping method is automatically adjusted by our system for the best service to you (cost effective, of course), depending on your location.

Shipping for Non-EU Residents

Most shipments are delivered to your door within 12 business days. Shipping method is automatically adjusted by our system for the best service to you (cost effective, of course), depending on your location. For orders outside the European Union, usually courier company clears your package through customs for you; you simply pay the courier for it on delivery.

Customs

Your order may be subject to import duties which are levied once your package reaches your country. eagbaltic ships your package DDU, "duties and taxes unpaid", does not collect your local duties, and cannot accurately predict what your particular charges may be. Courier company processes the shipment through your local Customs office for you, so you don't have to waste valuable time dealing with the complexities of local Customs clearance. If a Customs duty applies, the  driver will collect these fees directly from the recipient upon delivery. Please note: the driver might refer to the fee as a COD. Rest assured that eagbaltic has already paid all shipping fees; the COD is only ever made up of processing fees by local governmental Customs (these differ from country to country and even from government to government). Our products are sent well packed. The reason for export is sale. The origin of shipment is the European Union.