Terms and Conditions of Use & Sale

Welcome to eagbaltic.com. eagbaltic provides access to the eagbaltic.com website (the “website”) and sells our products to you subject to the conditions set out on this page. Please read these conditions carefully before using the eagbaltic.com website. By using the eagbaltic.com website, you signify your agreement to be bound by these conditions.

The products purchased on eagbaltic.com are directly sold by UAB AG Baltic via website eagbaltic.com (“eagbaltic.com”).

This website eagbaltic.com is owned and operated by:

AG Baltic, UAB
ButrimoniĊ³ str. 9
50220, Kaunas

VAT number: LT100003599010
Registered with the Companies' Register of Lithuania, under code: 301240738

Email: info@eagbaltic.com
Fax: +370 37 301145

If you need to contact us please use the details above. If you need any assistance, go to the Customer Service area, where you will find information on orders, deliveries, on refunds and returning products purchased on eagbaltic.com and other general information on the services provided by eagbaltic.com. Remember that you can always contact eagbaltic by e-mail: info@eagbaltic.com

For any other legal information, go to the sections: Privacy Policy, Delivery and Return Policy.

Conditions Relating to Your Use of eagbaltic.com

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us within the My Account area of the website.

eagbaltic.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy Policy

We recommend that you read the Privacy Policy which also applies in the event that users access to eagbaltic.com and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes eagbaltic.com collects and uses your personal data.

3. Access to eagbaltic.com

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

In the event of any problem in using our website please contact us by visiting the Contact Us area, or write to the following e-mail address: info@eagbaltic.com. An AG Baltic representative will be at your disposal to assist and help you to restore your access to the website, as far as possible.

eagbaltic has adopted adequate technical and organizational security measures to protect services on eagbaltic.com, integrity of traffic data and electronic communications in order to prevent unauthorized use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information regarding users of eagbaltic.com, and to avoid unauthorized or unlawful access to such data and information.

4. License for website access

eagbaltic.com grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of eagbaltic.com. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of eagbaltic.com and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising eagbaltic.com's or its affiliates' names or trademarks without the express written consent of eagbaltic.com. Any unauthorised use terminates the permission or license granted by eagbaltic.com.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of eagbaltic.com as long as the link does not portray eagbaltic.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any eagbaltic.com logo or other proprietary graphic or trademark as part of the link without our express written consent.

5. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not eagbaltic.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

 You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
  • to cause annoyance, inconvenience or needless anxiety

6. Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, photos or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. eagbaltic.com reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you

  • (a) grant eagbaltic.com and its affiliates a non-exclusive, royalty-free and fully sub licensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
  • (b) eagbaltic.com and its affiliates and sublicenses the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to eagbaltic.com, including the execution of deeds and documents, at the request of eagbaltic.com.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to eagbaltic.com: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable eagbaltic.com policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify eagbaltic.com and its affiliates for all claims brought by a third party against eagbaltic.com or its affiliates arising out of or in connection with a breach of any of these warranties.

7. Defamation claims

Because eagbaltic.com lists lots of products for sale on the website and hosts many comments, it is not possible for us to be aware of the contents of each comment or review that is displayed. Accordingly, eagbaltic.com operates on a "notice and takedown" basis. If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by writing us at info@eagbaltic.com. Once this procedure has been followed, eagbaltic.com will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.

8. Intellectual Property Rights

eagbaltic.com's contents, including but not limited to, works, images, pictures, dialogues, documents, drawings, figures, logos and any other material posted on eagbaltic.com in any format, including menus, web pages, graphics, colours, schemes, tools, fonts, design of the web site, diagrams, layouts, methods, processes, functions and software which are part of eagbaltic.com, are protected by copyright and by any other intellectual property right of eagbaltic and of the relevant right-holders. The reproduction, wholly or in part, in any form whatsoever, of eagbaltic.com and of its contents is not allowed without eagbaltic's written consent.

eagbaltic has the exclusive right to authorize or prohibit any reproduction (whether direct and indirect, temporary or permanent or by any other mean or in any form, in whole or in part) of eagbaltic.com and its contents.

As far as the use of eagbaltic.com is concerned, you are only authorized to display the website and its contents.

You are also authorized to carry out all the other temporary acts of reproduction which are transient or incidental and an integral and essential part of displaying eagbaltic.com and its contents and which have no independent economic significance. You are also authorized to surf on the website for the lawful use of eagbaltic.com and its contents.

You are not authorized to reproduce by any means or in any form, in whole and in part, eagbaltic.com and its contents. Any reproduction must be authorized from time to time by eagbaltic or, if necessary, by the authors of the work posted on the web site. Such reproductions shall be carried out for lawful purposes and in compliance with copyright and the other intellectual property rights of eagbaltic and of the authors of the works posted on the website.

The authors of works posted on eagbaltic.com are at any time entitled to claim the authorship of their work and to object to any distortion or any other modification of the works, including any damage to the works which may prejudice the honour and reputation of the authors.

In any event, you are not authorized to use, in any manner or form whatsoever, the contents of the web site or any single work protected by copyright or any other intellectual property right. By way of example, you must not alter or modify the web contents or any work protected by copyright and by any other intellectual property right without eagbaltic's consent and without the consent, where necessary, of each author of the works posted on eagbaltic.com.

9. Trademarks and Domain Names

eagbaltic is the exclusive owner of the logos and registered trademarks "AG Baltic" and "eagbaltic.com" and of any other sign which includes the word "agbaltic", "eagbaltic" and the domain name "eagbaltic.com".

All of the other signs which are used for distinguishing the products sold on eagbaltic.com posted on the website are registered trademarks of the respective owners and are used on eagbaltic.com only for the purpose of distinguishing, describing and advertising the products sold on eagbaltic.com.

eagbaltic and all of the other owners of registered trademarks are entitled to the exclusive use of the trademarks respectively owned.

You are not authorized, without the consent of eagbaltic and of any other owner of the registered trademarks posted on the website, to use such trademarks for distinguishing products or services.

Most of the trademarks posted on the website and concerning the products for sale on eagbaltic.com are famous and well known to the general public and to each user of eagbaltic.com.

Any unlawful or unauthorized use of such trademarks is prohibited and gives rise to serious legal consequences. Such trademarks and any other sign posted on eagbaltic.com must in no way be used in order to obtain undue advantage from the distinctive character or reputation of these trademarks or in such a way as to damage them and their owners.

10. Links to Other Web Sites

eagbaltic.com contains links to other web sites which are in no way connected to eagbaltic.com or eagbaltic.

eagbaltic does not control or monitor such third party websites or their contents. eagbaltic shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those websites.

Please, pay attention when you access these websites through the links provided on eagbaltic.com and carefully read their Terms and Conditions of Use & Sale and their Privacy Policies. Our Terms and Conditions of Use & Sale and Privacy Policy do not apply to the websites of third parties.

eagbaltic.com provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to websites on the Internet. When eagbaltic provides links to other websites, eagbaltic does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.

11. Disclaimers on Content

eagbaltic has made all efforts to prevent the publication on its website of content describing or representing situations of physical or psychological violence or which, according to the sensitivity of eagbaltic.com's users, might be deemed to violate civil beliefs or human rights and dignity, in all its forms and expressions.

In any event, eagbaltic does not warrant that the contents of the website are appropriate or lawful in other Countries outside Lithuania.

However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access our website and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by eagbaltic.com shall be your exclusive and personal responsibility.

eagbaltic has also adopted measures to ensure that the content of eagbaltic.com is accurate and does not contain any incorrect or out-to-date information.

However, eagbaltic cannot be held liable for the accuracy and completeness of the content posted by eagbaltic on its website, except for its liability for tort and gross negligence and as otherwise provided for by the law.

Conditions Relating to the Sale of Products to You

12. Our Business Policy

This section deals with conditions relating to the sale of products by eagbaltic.com to you.

The Terms and Conditions of Use & Sale do not regulate the supply of services or the sale of products performed by third parties which are on eagbaltic.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from any third parties, we recommend that you verify third party terms and conditions of the website from which you may be considering purchasing a product, since eagbaltic shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of eagbaltic.com and third parties.

13. How to Execute a Contract with eagbaltic

In order to place an order for the purchase of one or more products on eagbaltic.com, you must fill out the electronic order form and send it electronically to eagbaltic, following the relevant instructions.

The order form contains a summary of these Terms and Conditions of Use & Sale, information on the main characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, delivery costs and the terms and conditions for the return of purchased products.

Contract shall be deemed to have been submitted upon the electronic receipt by eagbaltic of your order form.

Before submitting your order form for the purchase of products, you will be asked to carefully read the Terms and Conditions of Use & Sale.

The order form will be filed in our data base for such a period of time required in order to process your order and as provided by law. You may access your order form, free of charge and at any time, by clicking on the link called My Orders at the right hand of the Welcome page on eagbaltic.com, when logged in.

Before placing the order form, you will be asked to identify and correct possible input errors.

The English language is offered for the execution of contracts with eagbaltic.

After the contract has been executed, eagbaltic will execute your purchase order.

eagbaltic may not execute purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or orders for products that are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that eagbaltic has not carried out your purchase order specifying the reasons thereof.

If the products displayed on eagbaltic.com are no longer available at the time of your last access and once eagbaltic has received your order form, eagbaltic shall inform you within seven (7) days of receipt of your order of the unavailability of the ordered products.

If the order form has been sent and the price has been paid for items that are no longer available, you will be asked by e-mail whether you wish to wait for the product to be made available or get a refund for the sum you paid.

eagbaltic is able in most cases to make available a product which is unavailable in 45 days. If the order form has been sent and the price has been paid for items that are no longer available, and you reject to wait for the new product to be made, eagbaltic will refund you the sum paid.

By submitting an order form and contracting with eagbaltic, you unconditionally accept and undertake to observe the provisions of these Terms and Conditions of Use & Sale. Should you not agree with certain provisions of these Terms and Conditions of Use & Sale, please do not submit your order form for the purchase of products on eagbaltic.com.

Sending the order form, you confirm to acknowledge and accept these Terms and Conditions of Use & Sale as well as of the further conditions contained on eagbaltic.com through links.

Upon submission of order form, eagbaltic shall send to you, via e-mail, a receipt of the purchase order, containing a summary of the information related to the order form (the products' name and main characteristics, a detailed indication of the price, terms of payment and delivery costs).

14. Warranties and Indication of Product Prices

The made-to-order products offered on sale on eagbaltic.com may not exactly correspond to the image and colors because these products pictured on eagbaltic.com are computer generated 3D models / high res photographs and custom made. Internet browser or the monitor used could also be the reason why products may not exactly correspond to their pictured representations on eagbaltic.com. If you buy more than one product with the same name - some of the products will be slightly different from each other because of custom made technique.

Prices are subject to change. Check the final price of sale before sending the relevant order form.

Purchase orders from countries not included among those displayed on the countries drop down list cannot be accepted by eagbaltic. Please contact us at info@eagbaltic.com if your country is not listed on the countries drop down list.

Should you decide to exercise your right to return purchased products, eagbaltic will not accept returned products that have been altered from their original status or damaged.

15. Payments

Payment of the product prices and relevant delivery costs must be made by using one of the procedures indicated on the order form.

PayPal. Customer may choose to pay via PayPal system. All financial details (for example your credit card number, expiration date, CVV code are subject to PayPal system itself) are part of PayPal system security. eagbaltic owns a premier business account in the PayPal system. When a payment is made through eagbaltic.com you are redirected to the PayPal system to enter your PayPal details and make payment via PayPal to us. eagbaltic does not collect any credit card numbers, expiration dates or CVV codes.

Credit card via Skrill (Moneybookers). Customer may choose to pay via Skrill system. All financial details (for example your credit card number, expiration date, CVV code are subject to Skrill system itself) are part of Skrill system security. eagbaltic owns a business account in the Skrill system. When a payment is made through eagbaltic.com you are presented with a screen from Skrill system, that enables you to enter your credit card details and make payment via credit card / Skrill account to us. eagbaltic does not collect any credit card numbers, expiration dates or CVV codes.

Bank Transfer. Customer may choose to pay via bank transfer. When you choose this payment option, you have to confirm the order and you will receive an order confirmation letter from us via e-mail including information how to proceed with bank transfer to us. Your order will be processed only when we receive the funds via bank transfer from you.

The price for the purchase of products and the relevant delivery costs, as indicated in the order form, will be charged to your current account only when you place your order.

16. Discount Coupons

Discount coupons are personalized codes, also referred to as eagbaltic Discount Codes, which allow you to take advantage of a discount on your purchase on eagbaltic.com.

The eagbaltic Discount Code input field is displayed on page during the checkout process: after you have added your chosen items into the shopping cart, entering and applying your Discount Code, if such code has been supplied to you. Only one Discount Code can be used per order. Each Discount Code is individual: it may have a number of use limitations, time limitations, etc. These are provided to each client whom such a code has been issued by eagbaltic.

17. Delivery of Products

For specific product delivery procedures, please visit Delivery section. Please read this section carefully. The information provided in this section forms an integral part of the Terms and Conditions of Use & Sale and, consequently, shall be deemed to be fully known and accepted by you at the time your order form is sent.

18. Customer Service

For any information or claims, eagbaltic can be contacted via e-mail, at the address info@eagbaltic.com. For further information, go to Contact Us.

19. Returns and Refunds

For specific return and refund procedures, please visit Return Policy section. Please read this section carefully. The information provided in this section forms an integral part of the Terms and Conditions of Use & Sale and, consequently, shall be deemed to be fully known and accepted by you at the time your order form is sent.

20. Governing Law

These Terms and Conditions of Use & Sale are governed by Lithuanian law related to e-commerce.

21. Amendments and Updates

The Terms and Conditions of Use & Sale may be amended from time to time, in consideration of new laws and regulations but not limited thereto. The new Terms and Conditions of Use & Sale shall be effective as of the date of publication on eagbaltic.com.

You will be subject to the policies and Conditions of Terms and Conditions of Use & Sale in force at the time that you use the website or that you order products from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you).

Therefore, you should regularly access this section on the website in order to check the publication of the most recent and updated Terms and Conditions of Use & Sale of eagbaltic.com. If you do not agree to all or part of eagbaltic's Terms and Conditions of Use & Sale, please do not use our website.